GenoXplorer

Privacy Policy

Last Updated: March 20, 2025

1. Introduction

Welcome to GenoXplorer. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we handle your data when you use our service.

2. Data We Collect

We do not collect or store any of your data. When you upload genetic reports or other documents to our service:

  • The files are processed in memory only
  • No copies of your files are saved on our servers
  • The data is not used for training AI models
  • The data is not shared with any third parties
  • All processing is temporary and the data is immediately discarded after analysis

3. Cookies

We use essential cookies to provide our service. These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences or logging in. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.

4. Third-Party Services

Our service uses OpenAI's API to analyze genetic reports. When you upload a document:

  • The document is sent to OpenAI's servers for analysis
  • OpenAI's use of this data is governed by their privacy policy
  • OpenAI has committed not to use customer data sent via the API to train or improve their models unless explicitly permitted by the customer
  • We do not grant OpenAI permission to use your data for training

5. Data Security

We have implemented appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of data in transit using TLS
  • No permanent storage of uploaded files
  • Regular security assessments

6. Your Rights

Since we do not collect or store your personal data, there is no personal data for which you need to exercise your rights. However, you have the right to:

  • Access information about how your data is processed
  • Object to the processing of your data
  • Withdraw consent at any time

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@genoxplorer.com

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